Put your company's ITSM processes into practice now with helpLine! - With 13 ITIL V3 disciplines certified in line with Pink Verify and more than 10 years' experience, helpLine is one of the world's leading IT service management solutions. With helpLine, you can quickly improve service quality and increase added value in terms of IT for the company as a whole.

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helpLine 5.0 - Maximum Service Value

Benefit from the new version of helpLine that allows your service team to give it their all! - The innovative service portfolio management and new, unique and intuitive user interfaces will help you with service management as a whole. So make the best use of service operations for your company!

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serviceLine - Extended Service Management

helpLine and serviceLine helpdesk software is highly flexible and can be adapted to a change in specifications at any time. serviceLine is specifically designed to provide a wide range of customer service software solutions, ranging from eGovernment to medical and emergency contact centre management. If your business provides high profile customer service then serviceLine can help you to align your service portfolio with your business needs and to optimize your service processes.

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