Consistent Communication with the Citizens
helpLine offers a platform through which you manage and document the entire communication with citizens. Through a clearly defined, structured and transparent information distribution helpLine at the same time supports the co-operation with specialist departments, so that the citizens' service will be supported by active knowledge transfer.
The functions of the citizens' service with helpLine:
For customer-oriented and efficient citizens' service.
To receive an insight into the entire helpLine process portfolio and solutions please visit our overview.
Go to the Process Overview
You can find more detailed information about helpLine in our Downloads area.
Go to Downloads
Would you like to ask us your own specific questions or experience Extended Service Management with helpLine live?
Go to our contact form
|Service Asset & Config. Mgt.|
|Service Portfolio Management|
|Service Level Management|
|Service Catalogue Management|
|HR Job Candidates Mgt.|