Efficiently organising the Ordering
With helpLine you manage the entire purchasing process from application down to the feedback by the customer. The ordering system with helpLine is characterised by consistent integration. All involved employees and systems cooperate efficiently and across companies.
The functions of the purchasing management with helpLine
- Application
With helpLine you can accept purchasing orders via telephone, e-mail or web access and process them directly in the system.
- Product Catalogue
helpLine makes it possible for your customers to facilitate and structure the selection of a new purchase by means of a catalogue of standard products.
- Assessment
helpLine automatically controls the factual assessment and, if necessary, cost finding by the purchasing department as well as approval by head of the corresponding cost centre.
- Inventory Management and Pool Management
With helpLine you can manage inventory/pool devices and check, whether scheduled devices do already exist.
- Integrating ERP systems
helpLine lets you exchange data with your ERP system, for example to read cost centre data or to export account data.
- Suppliers Administration
In helpLine you administer your suppliers and corresponding contracts.
- Execution of Purchases
You can generate orders for devices to be externally ordered directly in the system and document the receipt of the goods and the invoice verification as well.
- Authorisation Concept
Role-based authorisations reduce the access on the employees in charge.
- Process Interfaces
helpLine workflows can flexibly interact with other systems and thus control overall processes.
So that you can perform your purchases smoothly.
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Purchasing
