|Field Service Management|
Personnel planning for field service at the push of a button – Serviceware even creates the ideal route
Resource planning using Serviceware increases productivity and strengthens customer retentionPersonnel planning for field service is complex and time-consuming. Serviceware supplies deployment schedules at the push of a button and a Smartphone app for employees in the field. No matter whether it is dealt with the elaboration of the best route plans in your field service, (mobile) recording of work, communication or detailed real-time data: Serviceware automates deployment scheduling and provides a complete data transparency for service employees, planners and controllers.
There are many reasons why already 15,000 mobile service employees benefit from Serviceware:
Personnel planning for mobile service is complex and time-consuming. Using Serviceware, you can increase your productivity in the field service by up to 15 % in a software-supported way. This is how companies register up to 10,000 EUR additionally per employee in the field service.
Dispatching for field service requires considering a variety of factors. Using Serviceware you carry out routine jobs in deployment scheduling at the push of a button.
Field service staff want to concentrate on the customer. The comfortable Serviceware app facilitates daily work in the field.
A consequent invoice processing increases profit. Serviceware supplies real-time data of the field service to the accounting department. So your invoicing is done in a fast and complete way.
Depending on the IT-strategy you operate Serviceware at your premises or utilize the solution in the cloud. Regardless of what you decide: After a short instruction you will be in the position to operate the solution independently.