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Bad Camberg, Germany, 2009-11-25 – helpLine GmbH today announced that it ranked Number340 on the Deloitte Technology Fast 500 EMEA 2009, a ranking of the 500 fastest growing technology companies in EMEA. Rankings are based on percentage revenue growth over five years. helpLine GmbH grew 506 percent during this period.

Ingo Bollhöfer, CEO helpLine GmbH assess the revenue growth rate of 506 percent of the last five years particularly positive. He explained “Our exceptional growth is proof that our customers generate a significant added value with helpLine for and by their internal and external service management. Our expertise and our exceptional service are the foundation for lasting customer relationships and thus further growth.”

"Making the Deloitte Technology Fast 500 is commendable in today’s highly competitive technology industry," said David Halstead, partner in charge of Deloitte’s Technology Fast 500 EMEA program. "We congratulate helpLine GmbH on being one of the 500 fastest growing technology companies in the region."

“For the growth of the Fast 500 in 2009 to exceed that of 2008 despite the economic turbulence of the past year is nothing short of phenomenal. It shows both that companies are coming up with technological solutions that are meeting their customer’s needs, but also that they have the drive and determination to succeed despite the economic issues.” said David Halstead, partner in charge of Deloitte’s Technology Fast 500 EMEA program.

Technology Fast 500 EMEA selection and qualifications
The Technology Fast 500 list is compiled from Deloitte’s EMEA Technology Fast 50 programs, nominations submitted directly to the Fast 500, and public company database research. To qualify for the Fast 500, entrants must have had 2004 operating revenues of at least €50,000 and 2008 operating revenues of at least €800,000.
Entrants must also be public or private companies headquartered in EMEA and must be a “technology company,” defined as a company that owns proprietary technology that contributes to a significant portion of the company's operating revenues; or devotes a significant proportion of revenues to the research and development of technology. Using other companies' technology in a unique way does not qualify.

About helpLine GmbH
helpLine develops and distributes helpLine, one of Europe's leading service management software suites since 1996. Our target is to provide best-of-breed service management software solutions for IT and Non-IT service processes empowering organizations to enhance their service delivery and align business with IT and Non-IT service objectives.

About Deloitte
“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu, a Swiss Verein (“DTT”). Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTT helps coordinate the activities of the member firms but does not itself provide services to clients. DTT and the member firms are separate and distinct legal entities, which cannot obligate the other entities. DTT and each DTT member firm are only liable for their own acts or omissions, and not those of each other. Each DTT Member Firm is structured differently in accordance with national laws, regulations, customary practice and other factors, and may secure the provision of professional services in their territories through subsidiaries, affiliates and/or other entities.

Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu and its Member Firms.

© 2009 Deloitte Touche Tohmatsu. All rights reserved.