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The helpLine software platform provides an established basis for your service process management. Its open and flexible architecture enables trouble-free integration of your infrastructure and supports a dynamic further development of the process management. Thanks to the modular construction of the helpLine product family your helpLine solution can be ideally adjusted to your requirements. Thus helpLine guarantees an economic licensing - no matter how big your company is or in which sector you are working.

The helpLine Modules:

• helpLine Standard Server
• helpLine Professional Server
• Optimised User Interfaces
• Versatile Web Portal
• High-capacity Workforce Management
• Powerful Workflow Designer
• Comprehensive Infrastructure Integration
• Intuitive Business Intelligence
• Extensive Reporting Tools
• Powerful DashBoard
• Clearly arranged iPhone App
• Platform-independent Smartphone Client
• Up-to-date Telephony Solution
• Efficient Inventory in the Windows Network

As a matter of course the helpLine modules can be integrated into already existing helpLine installations Thus you can expand your system step by step and let it grow together with the requirements of your enterprise.